In all cases, our government’s health initiatives are established to service the general public, either as a whole, or as a targeted community. As such, it is important that as any initiative is rolled out, a public education campaign accompanies it. However, there are also sectors of our community for which targeted education programs are required. This week, sees two Requests For Tender (RFT) addressing this requirement.
My Health Record Consumer Education Community Delivery Partners: Many would be aware of the My Health Record which was rolled out by the Australian Digital Health Agency throughout the second half of 2018. Following feedback from specific sectors of the community, the Agency is now seeking to commission suppliers to develop and deliver face to face consumer education programs that are tailored to specific groups, on a national scale. These targeted groups include (but are not limited to):
– People living with chronic conditions
– Older Australians
– Those experiencing domestic or family violence
– Parents and children
– People living with clinically sensitive conditions
– People living in rural and remote communities
– Aboriginal & Torres Strait Islanders
– People with a disability
– People from culturally and linguistically diverse backgrounds (including recent migrants and refugees)
The materials to be used to support this approach will be produced inhouse by the Agency and provided to the successful supplier to further develop and deliver the proposed education program in a suitable, evidenced based format. These materials will include web-based content as well as tailored communication and messaging for consumers and/or service providers which has been developed in extensive consultation with cohort specific representative stakeholder.
National Aboriginal and Torres Strait Islander Flexible Aged Care Program.: In a more targeted initiative, the Department of Health is seeking a supplier to assist with the quality compliance aspects of the National Aboriginal and Torres Strait Islander Flexible Aged Care Program. This involves developing a set of culturally safe, ‘fit for purpose’ training modules and support materials that are based on the Guidance Material and Resources for Commonwealth subsidised aged care services that was developed by the Australian Aged Care Quality Agency. Two day workshops will be required to be delivered in Alice Springs, Darwin, Adelaide, Townsville and Melbourne, as well as 2 site visits to each Service Provider (currently 35), to assist with implementing new standards and training and educating staff.
This RFT sets out a series of mandatory requirements which include:
– Detailed knowledge of the regulatory requirements for aged care providers, including the new Aged Care Quality Standards.
– Demonstrated high level of experience in working with remote Indigenous communities
– Demonstrated experience in developing and delivering training to the Aboriginal and Torres Strait Islander workforce
Both RFTs close 1 April 2019 with the contracts expected to run May 2019 to June 2020.